FAQ

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FAQ

This is our most asked question. HTO stands for Heavy Terrain Outback. The HTO also refers to the streamlined shape at the front roof section of the van which cuts away for more aerodynamic travel instead of the traditional ‘box’ design of other caravans.

YES! Van Cruiser Caravans are 100% Melbourne made. The chassis is manufactured by G&S Chassis in Campbellfield and once the chassis arrives at our factory in Carrum Downs we build everything from the chassis up. So, it comes in as a chassis and rolls out as a shiny new caravan.

ABSOLUTLEY! Van Cruiser specialises in building tough off road caravans, this is what they’re meant to do. Our vans have been tried and tested on the Outback tracks all around Australia and are built withstand these off road conditions. The vans are built with heavy duty checkerplate on the sides and the impact zones on the roof with 3mm composite aluminium cladding; protected underneath with ABS coating on the floor, checkerplate water tank guards and protection on plumbing; heavy duty off road chassis with full independent suspension.

TOTALLY! We have a range of battery system options that we tailor to suit your specific needs, from our standard set up to lithium charging systems that give you the freedom to be off the grid for longer. We fit from 300 watts and up to 600 watts of solar on the vans and use and recommend the BMPRO and Red Arc charging systems.

Our standard plumbing system includes 2x 95L Water Tanks and a 95L Grey Water Tank. We have an option to upgrade the system to the Split Tanks which includes a 50L Dedicated Drinking Water Tank and a 50L Grey Water Tank (the Split Tanks are fitted instead of the 95L Grey Water Tank). The plumbing for the dedicated Drinking Water Tank is isolated to all the other plumbing on the van and feeds through to the Filter Water Tap in the kitchen only, with its own 12V Pump and filler.

The single axle Tare weights range from 2100kg-2350kg and have a maximum ATM weight of 2750kg. The tandem axle Diesel model Tare weight ranges from 2650kg-2750kg and has a maximum ATM weight of 3500kg.

Van Cruiser gives you a 3 year structural warranty on the caravan. The chassis has a 5 year structural warranty and suspension a 3 year structural warranty. The appliances and components will vary from 1-3 years. The warranty period begins the day you pick up your new caravan.

Testimonials

"The service from the staff was beyond reproach."

"Thanks to Enzo, Tania and staff at Van Cruiser Caravans. We picked up the van and took it for a good spin. The workmanship is superb handcrafted the way things should be made. The design was perfect (thanks for the help Tania) ... Would recommend them at any stage."

IAN

"Enzo and his sister Tania were very helpful, very practical and down to earth ..."

"We came across Van Cruiser almost by accident but were impressed right from the first moment we saw their vans inside and out. Enzo and his sister Tania were very helpful, very practical and down to earth taking us through their build process in the factory explaining their design and build philosophy. The Van Cruiser product, finish and build quality was what we were looking for. However it was Enzo and Tania’s personalities we felt very comfortable with and this flows right through the team at Van Cruiser. [...] Suffice to say we were really happy with this van and after a shake down trip at Easter are heading off around Australia in a week’s time for another four month trip.
We highly recommend anyone considering purchasing a well constructed, quality finished van with off road capabilities to visit Van Cruiser’s factory at Carrum Downs and talk to Enzo and Tania. We are sure you will find their vans comparable with the best on the market at the moment."

Tony & Cheryl

"The impression I first had of the quality of materials used and pride or workmanship which prompted my decision to purchase has been borne out."

"I can’t wait to continue our adventure of discovery around Australia with the confidence that wherever I am, support if necessary from the designer and builder is only a call away. We now look forward to many years of happy caravanning with the knowledge that we have the right van to cater for all our needs."

Peter & Christina

"The final product is just amazing."

"The quality of the fit out in our Van Cruiser is just so superior to the other brands that we had looked at. Enzo’s cabinet making background really shines through. Incredible value for money is an understatement. Both Enzo and Tania spent as much time as we needed at handover to make sure we fully understood how everything worked. On our first trip away we received lots of positive comments from other caravaners and campers.
With the Van Cruiser store at the same location it means it is all just too easy to also pick up all the accessories we needed to go along with our van, and at reasonable prices too. We’re proud to be part of the Van Cruiser family. We will be regular visitors to the shop to say hello and to see what is Enzo latest improvement or innovation. We highly recommend this family owned business, truly run the way a successful company should be!"

Trevor & Diane

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At Van Cruiser we're proud to have partnered with customers throughout Australia for the past two decades providing the highest quality custom built caravans at fair and consistent prices.

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